Frequently Asked Questions (FAQ)

Why is my photo cut off?

If your photo is being cut off, it means the size needs to be adjusted. Our software makes sure that what you see is what you'll get!

How much is shipping?

Standard ground shipping is free! When you reach the checkout menu, you will see options for two-day and overnight shipping for an additional fee. 

Is it cheaper to buy in bulk?

Yes, it is cheaper to buy in bulk. If you feel more comfortable completing your order through email, feel free to email us at orders@photoball.com.

Do more colors mean higher price?

Nope! You can use as many colors as you would like for the same price!

How do i delete a photo?

You can select the image on the screen and press the "Delete" key OR the "X" in the top left corner of the image.